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Reliable Cell Phone Repair and Tablet Services at Batteries Plus

Tech - by Bryan Velboom - updated on 12/15/2021

Pulling a broken phone from a pants pocket

We understand that when your phone stops working, it’s a big deal and you need to get it fixed as quickly as possible. Of course, you can always replace the phone entirely, but that can cost you some serious cash. Repairing your phone is far more economical, but where should you go to have your cell phone fixed? How do you know if the technicians there are actually qualified to fix your phone? Get the full story on our We Fix It cell phone repair service and why it’s a great place to fulfill customers’ repair needs when it comes to cell phone and tablets. Find out what brands we service, how long a typical repair takes and why our technicians are the best in the business.

What Cell Phone Brands Does Batteries Plus Repair?

We Fix It is our in-store cell phone and tablet repair shop, located inside your local Batteries Plus. Our stores service devices from all major brands, including Apple, Samsung, Motorola, LG and Google. We repair a wide range of models stretching from current models like the iPhone 12, iPhone 12 Pro, Samsung S21 and S21 Ultra all the way back to older models like the iPhone 6, Samsung Galaxy S7 and Galaxy Note 8. If you’re curious if your phone model can be fixed, simply call your nearest Batteries Plus store and ask them about additional cell phone brands that we service.

What Cell Phone Problems Does Batteries Plus Repair?

Whether you have an iPhone or a Samsung smartphone, our experts can repair or assist you with a variety of phone issues. The technicians at your nearest location are professionally trained to fix a wide array of device issues, from cracked screens to battery replacements. When you bring your damaged phone or tablet to Batteries Plus, our technicians will take a look at what’s causing the issue and provide you with a free diagnostic assessment. That way, you don’t end up paying for repairs you don’t need. If you do require a repair or replacement, our experts offer the following services.

  • Tablet & cell phone screen repair
  • Tablet & cell phone battery replacement
  • Back glass replacement
  • Front- & rear-facing camera repair
  • Charge port repair
  • Charge port cleaning
  • Speaker repair
  • Headphone jack repair
  • Button (home/volume/power) repair

Certified Cell Phone and Tablet Repair Technicians Provide Expert Services

We realize that there are plenty of places you can go to get your phone fixed. You can take your broken screen to a number of service providers. What separates Batteries Plus from the competition is our participation in the Cellular Telecommunications and Internet Association’s (CTIA) WISE certification. The Wireless Industry Service Excellence program certifies a technician’s ability to perform important functions according to a set of industry standard methods. In order to be certified, each technician must pass both an online training course and a monitored hands-on repair skills test.

Batteries Plus was the first retailer to take part in this program and began certifying its entire staff starting in November of 2019. This means that when you bring your phone or tablet to one of our stores, you can be confident that you’re receiving the highest-quality repairs from expertly trained technicians. We continue to provide reliable smartphone repair services around the nation year after year and our cell phone repair experts stay up-to-date with current technological advances.

Genuine Samsung Replacement Parts

Batteries Plus recently partnered with Samsung as part of their Independent Service Provider Program. This program allows us to repair your Samsung model devices using official Samsung parts and components. Our technicians also receive proprietary tools and training that come directly from Samsung themselves. If you’re looking for the highest quality Samsung repairs, Batteries Plus is your best option.

Does Batteries Plus Offer a Cell Phone Repair Warranty?

At Batteries Plus, our technicians strive to provide you with the best repair service possible and fast, friendly service each time you visit. In addition to everything mentioned above, repairs come with a 6-month national warranty good on all parts and labor. If you’re still experiencing issues once you leave the store, just bring your device to one of our 700+ locations and we’ll make it right.

How Long Does Phone Repair Take at Batteries Plus?

Our device repair technicians are trained to provide free diagnostic exams for a wide range of devices. They are also equipped to fix your broken devices as quickly as possible. In general, common fixes such as cell phone screen repair take an average of 45-60 minutes. If you are having battery issues, the average battery replacement can be completed in 30-45 minutes. For tablets, a typical repair appointment lasts around 60-90 minutes. Keep in mind that these are just averages and repair times vary based on how busy the store is and the amount of troubleshooting required. Our team of technicians will provide our best professional services to meet your repair needs without compromising on quality.

Fast, Convenient and Affordable Tablet and Phone Repair at Batteries Plus

If you have a cell phone or tablet in need of fixing, bring it to the experts at your nearest Batteries Plus location. If you’re looking for a way to save yourself some time, be sure to schedule your cell phone repair appointment or tablet repair appointment online. It’s simple, just select your brand and model, then pick an appointment time that’s convenient for you. Our stores also accept walk-in appointments and are open seven days a week, so you’re sure to find a time that fits your schedule.

Looking for some answers to common cell phone questions? Check out our blog. Get “Tips on Charging Your Phone to Maximize Battery Life and Lifespan” or find out “Why You Shouldn’t Fix Your Phone Yourself.” Other popular topics include: “How Do I Stop My iPhone from Restarting?” and “How Can I Make My Samsung Galaxy Battery Last Longer?